Ticket Information

Box Office

It is with much sadness that the 2020 Magic Millions Festival of British Eventing has been cancelled.

If you have booked tickets for the 2020 event, we will contact you via email. Your booking will automatically be carried over to the 2021 event. If you do not wish to attend the 2021 event, refunds are available until 31st July 2020.

If you would like a refund for your 2020 event tickets, please click on the button below. Those who wish to transfer their tickets to next year do not need to take any action now.

If you have a booking with us and have a question, please take a look at the FAQ’s. If your question is not answered below, please get in touch via shelley@festivalofbritisheventing.com.

It is with much sadness that the 2020 Magic Millions Festival of British Eventing has been cancelled.

If you have booked tickets for the 2020 event, we will contact you via email. Your booking will automatically be carried over to the 2021 event. If you do not wish to attend the 2021 event, refunds are available until 31st July 2020.

If you would like a refund for your 2020 event tickets, please click on the button below. Those who wish to transfer their tickets to next year do not need to take any action now.

If you have a booking with us and have a question, please take a look at the FAQ’s below. If your question is not answered below, please get in touch via shelley@festivalofbritisheventing.com.

FAQs

Can I keep my current booking and carry it over to 2021?

Yes, and we have made it as simple as possible. Your booking will automatically be validated for the 2021 Magic Millions Festival of British Eventing. You do not need to take any action now.

Can I gain entry to the 2021 event with my 2020 tickets?

No, we advise you to discard your 2020 tickets if you have already printed them out. You will be sent new tickets for entry to the 2021 event when the 2021 box office launches.

Can I get a refund?

Yes, if you would prefer not to keep your booking you can have a full refund on the price of your tickets, minus the booking fee. This will not be processed automatically; please CLICK HERE to activate your refund before 31st July 2020.

You will need your order reference and the email address you booked with. Your order reference can be found in your booking confirmation email that you received shortly after booking. You can also find it on your ticket – it is the first 7 digits of the long number next to the barcode. The money will be returned to the account used to place the original booking within five working days.

Are there any items that will not be refunded?

Booking fees will not be refunded.

 

If you haven’t been able to find the answer to your question here, please email shelley@festivalofbritisheventing.com and we will do our very best to assist you.

It will be a very busy time for us, so please bear with us if we take longer than normal to respond.